Information Standard Policy
- Details
- Category: Policies and Procedures
- Published on Monday, 08 July 2013 09:48
- Hits: 18177
FMA UK has made a concerted effort to ensure that all of our information is both accurate and up to date as well as relevant to the needs of people affected or interested in fibromyalgia. As part of this ongoing effort we follow the procedures and methods that form part of the Information Standard.
As a certified member and having passed regular audits we are able to use the Information Standard logo on our publications for the material that has been reviewed.
Please find attached our policy for our Information Standard processes.
FMA UK has adopted the Information Standard (TIS) and accepts the aims of the scheme:
- To produce good quality information
- To ensure that all the information covered by the scope of the information production system meets the requirements of TIS.
- To review all information materials for continuing suitability and update them as necessary
- To ensure that all those involved in producing the information are aware of and comply with the policy statement and the requirement of TIS
- To maintain records to show acknowledgement of the policy statement and its implications by all those involved in producing the information.
- All staff and volunteers have details of The Information Standard (TIS) and FMA UK supporting documentation in a dedicated online folder for reference, which is regularly updated.
- All the above documentation is numbered and named in a consistent manner so that everyone involved is clear which documents are being referred to.
FMA UK shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of FMA UK.
Highlights
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- National Helpline 0300 999 3333 (10am - 4pm Mon - Fri)
- Benefits Helpline 0300 999 0055 (10am - 12pm Mon, Wed and Fri)
- Complimentary information booklets for doctors and other professionals (fully referenced)
- Books and videos
- Website Contacts with legal specialists
- Conferences
- Local support group and helpline contacts
If your Health Care Professional needs some education in fibromyalgia you can request that an FMA UK Health Professionals Pack is sent out to them. All we need is the name of the Health CareProfessional and the address of their practice. We will then send a pack to their surgery addressed from us to them.
You can request a medical pack using this form.
You can find a Support Group near you by contacting the Regional Coordinator for your area. If there does not happen to be a support group near you then maybe you can join with some other members and set one up. Support groups provide a social benefit as well as the opportunity to share tips on coping with fibro. They come in all shapes and sizes and we are often told how they have helped people.
